Q: What does the website migration service include? Will my site be secure?
A: The website migration service that our company is offering is free of charge (to a certain extent). We will transfer your website(s) to our enterprise–grade cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can result in lost info and unwanted network downtime. That’s why we’ll do all that for you at no cost!We have highly professional administrators whose chief job is to make sure that your website performs exactly as it did on your former web hosting platform. Our administrators are well–versed in migrating custom–made web sites, as well as web sites that are based on well–known web applications such as Joomla™ and WordPress.
Q: Website migration seems like lots of work. Just how long can it take?
A: There are lots of aspects to think about – the total number of web files, the size of the database, the complexity of the web site itself and the current workload of our website migration professionals, etc. That being said, we do our very best to perform all website migrations within a 48–hour period. Smaller–sized websites are transferred much faster – typically in under 24 hours.
Q: My personal privacy concerns me. What details do you need to have?
A: We’ll require the login details for your current hosting provider’s Control Panel along with the website’s name (domain name).
Q: My old web hosting account has sensitive data inside. How can I rely on you?
Q: What about downtime? Will my web site be unavailable?
A: Your site will work just like it did before with your old hosting provider. When we have finished the transfer, your website will be configured to work on our web hosting platform and we will alert you to preview it. If everything is working properly, all you will need to do is change the NS resource records for your domain. Your website will be transferred over to us without any downtime.
Q: Will my current web hosting provider have to do anything?
A: Nah. Apart from your login credentials for the Control Panel, we don’t require anything. We’ll never contact your web hosting provider. They will not know anything about the transfer either.
Q: Does it make a difference what platform my current provider is using?
A: Yup. We support all conventional Linux–driven hosting platforms. We do not support Windows–based web hosting platforms, since we don’t provide Windows web hosting solutions ourselves.In addition, we do not support proprietary website creation and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.