Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Resolution Warranty

  • Our team of professionals will do their best to respond to your help requests in approximately 1 hour. If, however, the issue you have encountered requires some help from our Administrators’ =Department,= we are going to address the ticket to the technician on shift and will submit a note to let you know.

  • Top quality support service
  • Top–class Technical Help Service

  • We offer 24x7 technical support through a turbo–fast ticketing solution included in your Control Panel. You can easily e–mail us all the time about any of the applications that come installed in advance on your virtual server, such as the desired OS, the server management panel and our in–house produced Website Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • A thorough and routinely updated article base is integrated into our in–house built Website Control Panel. It offers you quick tips on how to perform all of the regular site supervision duties. The Help area supplies in–depth how to articles and reviews and step by step video courses. You can reach the Help section by pressing the Help or Video buttons in the upper right part of each Control Panel section.