Customer Support Channels
A 1–hour Response Guarantee
Giving great quality support in good time is our high priority, so that we backup each Linux shared hosting plan with a 1–hour ticket solution warranty. When you supply a ticket or drop a message, our user help and support staff will do all they possible can to generate the most adequate answer to your issue and to supply you with help and advice promptly.
A Top–quality Support Service
Our technical support service is supplied by a group of skilled employees who definitely are ready to answer to your issue asap. You’re able to communicate with the tech support team by launching a help and support ticket from your Website Control Panel or by sending us an e–mail. On business days, you may also call us on the phone or use the online chatting option.
An Intuitive Help Section
The Control Panel delivers an in depth knowledge base that is integrated into all areas. In each area, you’ll find a Help press button which will load for you a selection of step–by–step courses on how to take advantage of a selected option or conduct a particular action. Furthermore, we have made tutorial clips so as to get a better idea of the Control Panel’s interface.