Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help section built into PCT Thailand's Website Hosting’s Website Control Panel features a collection of help articles and frequently asked questions. Aimed at resolving any common issue that you might possibly stumble upon, they are contributed by our support team of accomplished techs.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a collection of step–by–step video tutorials that visually illustrate how to settle a common problem associated with your Linux shared hosting account. You will find the tutorials in the Help Center.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock tech support service and feature a 1–hour ticket response time guarantee. Our knowledgeable techs will be online for you 24/7/365 and will resolve any issue that you could have within less than 60 minutes after the tech support ticket submission. In the majority of instances, an answer will be given to you within 20 minutes.