The administration of all hosting-related factors is performed via a software tool called ‘Control Panel’. There are numerous brand names which provide more or less capabilities, but in general, they all allow you to manage site files, to create e-mail addresses and databases, to check out account usage stats or how much traffic your website visitors have generated. You can perform these actions via buttons and menus, and you'll feel like you’re managing your own computer or laptop. The billing part is normally handled via a different system, which could include domain registrations too - if the company offers this type of services. Occasionally, trouble tickets could be opened throughexactly the same system, while in others, this can be done via a different support interface, so you might end up using three user interfaces with a single website hosting account.